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FreeInd support for AI generation, billing, and API

We aim to reply to support requests within one business day. For urgent billing or account issues, mention urgent in the subject line.

Discord community

Chat with the team and other creators, ask quick questions, and get product announcements.

Join the Discord →

Instagram

Follow @freeindin for launches, feature drops, and showcase picks from the community.

Follow @freeindin →

X (Twitter)

Follow @freeindin for product updates, model releases, and launch news.

Follow @freeindin →

General support

Billing, accounts, generations, and API questions.

Email support@free.ind.in →

Abuse reports

Report content or account abuse. We respond and act within 48 hours.

Report abuse →

Security disclosures

Found a vulnerability? Report it privately. No automated scanners, please.

Report a vulnerability →

System status

Live health of the platform, providers, and payments.

View status →

Documentation

API reference, authentication, and code examples.

Read the docs →

FAQ

Quick answers about accounts, credits, and the API.

Browse the FAQ →

FreeInd Lab — business details

  • Legal entity: FreeInd Lab — Sole proprietorship, India
  • Proprietor: Mitulbhai Ajitbhai Patel (Founder)
  • Support email: support@free.ind.in
  • Registered address: 44, Chandrlok Society, Vyara, Tapi, Gujarat 394650, India
  • Support phone: +91 79905 63470
  • Support hours: Mon–Sat, 10:00–19:00 IST

Payments

Subscriptions and credit top-ups can be paid with UPI · Cards · Netbanking (India) · international cards in USD. Card details are entered on the payment processor's checkout and never touch FreeInd servers.

  • Creem — Credit & debit cards · $ USD · International
  • Cashfree — UPI · Cards · Netbanking · ₹ INR · India

Refunds and cancellations follow the refund policy. Read more about how we protect your data on the security page.

Response targets

  • Support requests: within 1 business day
  • Billing disputes: within 2 business days
  • Abuse reports: action within 48 hours
  • Security reports: acknowledgement within 24 hours

Please include your account email and workspace name when writing in. See the privacy policy for how we handle support data.

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